“可能最重要的个人发展来源是'过度扩张。'”
安德里亚·伊利（Andrea Illy），
总裁兼首席执行官Illycaffè
“竞争改变了市场。因此，为了生存，公司需要通过改变自己的工作以及如何做到来不断适应。我和我的公司25年前决定完全重新考虑我们的质量管理原则和supply chain. Another aspect to be taken into consideration is the exponential growth of complexity in the socio-economic environment. This puts a lot of pressure on delivering and requires a special attitude, known as ‘overextension.’ It means working beyond one’s own capacities and is probably the most important source of personal development. And last but not least: how to get this done by thousands of people? The answer is leadership. But can you really learn leadership? I rather think that one pursues leadership, like a utopia. You’ll never reach it but you keep trying harder. Every day."
Illycaffè
由弗朗切斯科·伊利（Francesco Illy）于1933年成立，当时是Triest的一家小型咖啡烤企业。安德里亚·伊利（Andrea Illy），生于1964年，现在代表了家族企业掌舵的第三代。如今，伊利（Illy）将浓缩咖啡的最高品质融合到全球140个国家，尽管该公司的投资组合还包括咖啡机，设计师杯和配饰。全球发行的特许经营连锁店包括200多个咖啡吧和顶级国际咖啡馆网络的支持。Illycaffè在可持续性方面采取了强烈的立场，并直接从南美，非洲和亚洲的当地咖啡农购买了其原材料。