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BörsenZeitung - 银行和转型过程：为不断变化创造空间
在德国的一篇副文章中Börsen-Zeitung金融部门的报纸，Birgit Storz和克里斯蒂安·雷德哈特（Christian Redhardt）考虑我们是否仍然“需要银行家”的问题。作者描述了金融机构在金融危机的残余震颤与数字化的早期影响之间陷入困境，并问：“哪些领导人当今银行需要什么样的人？由于我们不知道明天可能会面临哪些新的破坏，因此接受改变为新常态的领导者的需求更大。因此，需求不适合有远见的领导者或全能者。取而代之的是，决定性属性是一种持续的开放性和好奇心，再加上一个能够在团队中可以并且希望发挥创造力的框架。
This will involve launching a culture of innovation including numerous attributes with untapped potential, such as the definition of an inspiring raison d’être, values that support innovative processes, and a common understanding of how to consider – and deal with – different ways of thinking and ideas. It will also include fostering constructive, objective friction and orderly experimentation, as well as new approaches to creative problem-solving. And what about hierarchies, departments, reporting paths and formal responsibilities?
一种更令人兴奋的方法是在开放和交叉功能的上下文中提出质疑现有的业务模型和流程，以释放最大的创造力，并在整个过程中保持一致以客户为中心的过程。这是一项具有挑战性的任务，因为从战略角度来看，尽管许多银行为自己的转型设定了目标走廊，但他们通常仍会抓住一种企业文化，只能在不再适用的环境中起作用。”
作者还描述了首席执行官在转型过程中的作用：
“We don’t know what the future will bring,‘ said the CEO of one major German bank recently, speaking from the podium – a decidedly courageous statement, and one that we believe is an sign of strength, not of any lack of orientation. Because being aware of the limits of one’s own knowledge is often the most effective driver of an open and inspiring debate with others. The decisive aspect for a CEO is to guide the discussion in the right direction and to be an authentic role model of the desired change. In this case, society would do well to revise its expectations of a corporate leader, who is all too often perceived as an ‘all-rounder’ or ‘visionary’…“
Birgit Storz和Christian Redhardt：“数字化需要创新文化“，在Börsen-Zeitung，第2页www.boersen-zeitung.de（2017年8月24日）。
